FAQs

🛒 EasyCart – Frequently Asked Questions (FAQs)

📦 Orders & Shipping

Q: How long does shipping take?
A: Shipping usually takes 7-15 business days, depending on your location and the product ordered. We’ll send you a tracking number as soon as your order ships!

Q: Do you ship internationally?
A: Yes! We offer worldwide shipping. Some countries may take slightly longer depending on local customs and delivery processes.

Q: Can I track my order?
A: Absolutely! Once your order is shipped, you'll receive a tracking link via email. You can monitor your package every step of the way.

🔄 Returns & Refunds

Q: What is your return policy?
A: We offer a 30-day return window from the date of delivery. The item must be unused and in its original packaging. Just contact us to initiate a return.

Q: What if my item arrives damaged or defective?
A: No worries! If your item is damaged or not working properly, contact us within 7 days of delivery and we’ll arrange a replacement or refund.

🛠 Product Questions

Q: Is the oil dispenser safe to use with hot oils?
A: Yes, our oil dispensers are made with high-quality, heat-resistant materials and are perfectly safe for everyday kitchen use.

Q: Is the dog spray safe for pets?
A: Definitely. Our sprays are pet-safe, non-toxic, and vet-approved, designed specifically with your furry friend's safety in mind.

Q: How do I use the dog spray?
A: Simply spray in areas where you want to discourage your dog from pooping (or use it for training). It’s effective, easy to use, and totally safe!

💳 Payments

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, PayPal, Apple Pay, and more. All transactions are secure and encrypted.

Q: Is it safe to shop on EasyCart?
A: 100%! We use SSL encryption and trusted payment gateways to keep your data safe.

❓ Other

Q: I have more questions. How can I reach you?
A: You can reach us any time at support@easycartstore.com — we usually respond within 24 hours!